The authorities regulating the Merchant's activities are the Consumer Protection Commission (CPC) and the Personal Data Protection Commission (PDPC), with the following coordinates:
ADR is a voluntary, out-of-court procedure that helps consumers and traders reach an agreement — without going to court.
Conciliation commissions assist in disputes over contracts for the sale of goods and the provision of services.
For disputes with AirSpice, the competent authority is the General Conciliation Commission at the Civil Service Commission in the city of Sofia, with an area of operation covering the territory of the Sofia region.
List of dispute resolution bodies in the EU:
